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Vern Fonk Insurance - Agent Resume Example

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Christopher Lopez
XXXXX XXXXX XX XX, Monroe, WA 98272
Professional Summary

Results-oriented Business Development Manager / Consultant dedicated to high levels of customer satisfaction and meeting aggressive business goals. Ability to leverage skills and capabilities to generate sales and skilled in improving customer retention levels within highly competitive markets with knowledge in psychology and business.

  • Active Listening
  • Critical Thinking
  • Social Perceptiveness
  • Judgment and Decision Making
  • Time Management
  • Sales and Marketing
  • Communications and Media
  • Speaking
  • Customer and Personal Service
  • Personnel and Human Resources
Agent / Consultant Aug 2001Oct 2014 Vern Fonk Insurance Everett, WA

Assisted clients among many different companies with obtaining and maintaining their home, auto or commercial insurance needs (specifically auto) while multitasking in a busy, goal oriented environment via sales and customer service over the phone and face to face, adhering to the profitability of the company, underwriting rules, State Laws and the customer's needs.

Service Dispatch Manager Dec 1999Jul 2001 Barrier Motors Bellevue, WA

Organized and dispatched incoming service work to technicians.  Assisted service writers with customers, created and completed work orders for billing.  Prioritized and time managed the work flow of the shop through communication between the customer, service writers, technicians and parts department.


Customer Service Manager / Returns Clerk Nov 1993Nov 1999 Evergreen Pharmaceuticals Kirkland, WA

Worked with pharmacists and nurses servicing over 100 different nursing homes by assisting with placing and filling orders.  Handled large orders by route to multiple nursing homes and delivered them to nursing stations, returning unused medications to pharmacy.  Utilized time management and customer service skills with high attention to detail and organization while being tenacious and using innovative ideas.  Updated and maintained order guides, working knowledge of all products and services, problem solved phone calls, obtained proper documentation of doctors' orders, diagnosis, and insurance.




Project Outreach Assistant Director Jan 1992Apr 1992 Valley Boys & Girls Club Lewiston, ID

Educated Jr. High kids as to the effects of drugs and alcohol as a preventive program.  Made appointments with kids and their parents to determine eligibility to enrollment in the program (Project Outreach).  Resolved conflicts, solved problems, worked with individuals one on one and in group settings.  Supervised, helped kids set & meet goals, and became a trusted friend.


Student Employment Coordinator Sep 1991Apr 1992 Lewis Clark State College Lewiston, ID

Conducted research as to employment for eligible students currently looking for work.  Managed time on the phone with employers, following up with each employable prospect.  Consulted students, performed research, and utilized office related skills.  Motivated to help students, personable and outgoing.


Bachelor of Arts: Psychology & Business Feb 2015 Northwest University Kirkland, WA
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Resume Details

This is a real resume for a Agent in Monroe, Washington with experience working for such companies as Vern Fonk Insurance, Barrier Motors, Evergreen Pharmaceuticals. This is one of the hundreds of Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Agent resume.

Previous Companies:

  • Vern Fonk Insurance
  • Barrier Motors
  • Evergreen Pharmaceuticals

Previous Job Positions:

  • Agent
  • Consultant
  • Service Dispatch Manager
  • Customer Service Manager
  • Returns Clerk


  • Northwest University

Level of Education:

  • Bachelor of Arts

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