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Mike Heflin Insurance Agency - Agency Representative Resume Example

Skylar Simmons
XX XXXX XXXXXX, Gulfport,MS 39507
Professional Summary

Responsible, motivated and organized with a  commitment to first-rate customer service and a drive for excellence.  Communicates and works well with others and handles tasks with accuracy and efficiency.

  • Customer and Personal Service
  • Service Orientation
  • Monitoring
  • Clerical
  • Active Listening
  • Judgment and Decision Making
  • Time Management
Agency Representative: Jan 2006Present Mike Heflin Insurance Agency: Gulfport, MS
  • Interview clients and take their calls to provide customer service and obtain information on policies and claims .
  • Process and record new insurance policies and claims.
  • Correspond with insured or agent to obtain information or inform them of the account status or changes made to policies.
  • Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including new policies and those that are to be reinstated or cancelled.
  • Review and verify data, such as age, name, address, and coverage amounts wind and hail and flood applications and policies.
  • Modify, update, and process existing policies and claims to reflect any change in lienholders, amount of coverage, deductibles or types of insurance.
  • Notify insurance agent and underwriter of policy cancellation.
  • Compose business correspondence for supervisors, managers and professionals.
Homemaker: Feb 2001Jan 2006 Homemaker: Gulfport, MS
Loan Processor: Apr 1985Feb 2001 Deposit Guaranty Mortgage Company: Gulfport, MS
  • Interview loan applicants in order to obtain personal and financial data, and to assist in completing applications.
  • Answer questions and advise customers regarding loans and transactions.
  • Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
  • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
  • Contact credit bureaus, employers, and other sources in order to check applicants' credit and personal references.
  • Order property insurance or mortgage insurance policies in order to ensure protection against loss on mortgaged property.
Investor and Corporate Accounting: Feb 1983Apr 1985 Hancock Mortgage: Gulfport, MS
  • Compare computer printouts to manually maintained journals to determine if they match.
  • Reconcile records of bank transactions.
  • Reconcile or note and report discrepancies found in records.
  • Receive, record, and bank cash, checks, and vouchers.
  • Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
  • Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
BBA: Marketing and Management, Dec 1982 Mississippi State University, Starkville, MS
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Resume Details

This is a real resume for a Agency Representative in Gulfport, Mississippi with experience working for such companies as Mike Heflin Insurance Agency, Homemaker, Deposit Guaranty Mortgage Company. This is one of the hundreds of Agency Representative resumes available on our site for free. Use these resumes as templates to get help creating the best Agency Representative resume.

Previous Companies:

  • Mike Heflin Insurance Agency
  • Homemaker
  • Deposit Guaranty Mortgage Company

Previous Job Positions:

  • Agency Representative
  • Homemaker
  • Loan Processor
  • Investor and Corporate Accounting


  • Mississippi State University

Level of Education:

  • BBA

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