CoVerica Agency Alliance - Agency Account Manager Resume Example

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Amelia Cooper

XXXX XXXXXX XXXXXXX XX XXX XXXX, Carrollton, TX 75006

XXXXXXXXXXXXXXXXX

Ph: XXXXXXXXXXXX

Professional Summary

Experienced personal lines Independent Insurance Agency Account Manager with strong organizational and prioritization abilities. Mentored and assisted 57 Independent Insurance Agencies
with writing profitable business with standard market carriers in order to obtain direct carrier appointments.

Skills

Proficient in Microsoft computer applications

Excellent written and verbal communication skills

Excellent Organizational Skills

Proficient in online rating systems for all major insurance carriers

Proficient with Vertafore/AMS360 agency management system

Ezlynx comparative rater expert

Experience

CoVerica Agency Alliance Dallas, TX Agency Account Manager Jul 2012－Jan 2015

Pre-underwriting on all personal lines new business, oversee underwriting guidelines, act as an intermediary for carrier questions

New member orientation and training

Assist member agents in obtaining direct carrier appointments and initiate and monitor book transfers

Reviewed and tracked loss ratios and production

Rate & finalized personal lines quote request submitted by member agents, issue policies in carrier system, set up in agency management system

Review new business apps for accuracy and completion

Managed members Ezlynx carrier access, defaults and logins

Process endorsements as received

Distribute new business policies, renewals, and endorsement decs. Underwriter request, inspection surveys, and policy notices (ie. cancellations, non-renewals, etc…)

Assisted in planning of annual network meetings for 100+ attendees

State Farm Rick Hittle Agency The Colony, TX Account Executive Jun 2009－Jul 2012

Inside Sales of auto, home, life, health and financial products
Process endorsement request, file claims, assist with billing questions and issues

Apartment Finders Dallas, TX Apartment Locator Dec 2007－Jun 2009

Generated apartment listings for clients by utilizing ALN
Retrieved Lease Verifications from properties and generated invoices

Travelers Insurance Richardson, TX Assistant Account Manager Jun 2008－Dec 2008

Entered Statements of Values for account renewals and new prospects
Submissions for new prospects
Entered prior carrier information, declined prospect files per underwriters request in CIF
Created loss runs reports and distributed to brokers
Policy Distribution, Claim Registration, Created Renewal Files

Citigroup Irving, TX Service Representative Dec 2001－Jul 2005

Post incoming payments to customer accounts
Processed NSF's and Bank Adjustments
Completed database adjustments to apply missing and/or misapplied payments

B&H Commercial Services Dallas, TX Accounts Receivable/Coordinator Dec 1997－Nov 2001

Maintain Peachtree and Lotus Notes database for all customer accounts
Invoicing and payment processing
Provide customer service regarding complaints, new service, disconnects, as well as provide general assistance
Prepare audit and commission reports

Education

Sanford-Brown Institute Dallas, TX Medical Assistant: Medical May 2006

Winfree Academy Irving, TX High School Diploma May 2000

Brookhaven College Farmers Branch, TX Business Management & Finance

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Account Executive Assistant Account Manager Cashier Accounts Receivable Coordinator

Resume Details

This is a real resume for a Agency Account Manager in Carrollton, Texas with experience working for such companies as Coverica Agency Alliance, State Farm Rick Hittle Agency, Apartment Finders. This is one of the hundreds of Agency Account Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Agency Account Manager resume.

                                        Previous Companies:
                                        CoVerica Agency Alliance
State Farm Rick Hittle Agency
Apartment Finders

                                

                                        Previous Job Positions:
                                        Agency Account Manager
Account Executive
Apartment Locator
Assistant Account Manager
Service Representative

                                

                                        Schools:
                                        Sanford-Brown Institute
Winfree Academy
Brookhaven College

                                

                                        Level of Education:
                                        Medical Assistant
High School Diploma

                                

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