Darby Glenn Nursing&Rehabilitation Center - Admissions Coordinator Resume Example

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Zoey Brooks

XXXX XXXXXXXXX XXXXX, New Albany, OH 43054

XXXXXXXXXXXXXXXXXXXX

Ph: XXXXXXXXXXXX

Professional Summary

Dedicated with 20+ years of experience combining management and customer service experience in Patient Care Medical Reception and Admission and Insurance Verification . Looking for a position as Medical Receptionist in a fast growth company.

Friendly and enthusiastic with years of specialization in customer service. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills

Active Listening
Critical Thinking

Social Perceptiveness
Public Safety and Security

Monitoring
English Language

Coordination
Customer and Personal Service

Writing
Active Learning

Experience

Admissions Coordinator, Sep 2010－Present Darby Glenn Nursing&Rehabilitation Center, Hilliard, Oh

Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.

Interview patients or their representatives to identify problems relating to care.

Maintain knowledge of community services and resources available to patients.

Refer patients to appropriate health care services or resources.

Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.

Explain policies, procedures, or services to patients using medical or administrative knowledge.

Receptionist, Sep 2010－Present Darby Glenn Nursing & Rehabilitation Center, Hilliard, Oh

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

Receive payment and record receipts for services.

Transmit information or documents to customers, using computer, mail, or facsimile machine.

Hear and resolve complaints from customers or the public.

Schedule appointments and maintain and update appointment calendars.

Central Supply Clerk, Sep 2010－Present Darby Glenn Nursing & Rehabilitation Center, Hilliard, Oh

Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

STNA, Sep 2010－Present Darby Glenn, Hilliard, OH

Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.

Check patients' pulse, temperature, and respiration.

Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.

Certified Nursing Assistant, Mar 2009－Feb 2010 Interim Healthcare Services, Sacramento, Ca

Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.

Check patients' pulse, temperature, and respiration.

Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.

Clinical Assistant, Apr 2006－Feb 2009 SSM St Joseph Hospital West, Lake St Louis, Mo

Record patients' medical history, vital statistics, or information such as test results in medical records.

Interview patients to obtain medical information and measure their vital signs, weight, and height.

Clean and sterilize instruments and dispose of contaminated supplies.

Show patients to examination rooms and prepare them for the physician.

Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

Contact medical facilities or departments to schedule patients for tests or admission.

Change dressings on wounds.

Education

Associate of Arts, Accounting, Jun 1979 Monterey Peninsula College, Monterey, Ca

High School Diploma, General Education, Jun 1976 Nurnberg High School, Nurnberg, Ge

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Darby Glenn Nursing&Rehabilitation Center - Admissions Coordinator Resume Example

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