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All Care Cleaning Service - Administrator Resume Example

Sofia Cox
XXXX XXXXXX XXXXXXXX XXX
Columbia, MD 21045
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Highly trained and responsible Massage Therapy Student Practitioner with strong clinical abilities. Proficient in Swedish, Deep Tissue, and Cranial Sacral Therapies. Passionate and motivated, with a drive for excellence. Service-oriented with a background in Administration and Customer Service as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.Bringing a number of years experience in these positions.

Proactive and organized with passionate commitment to first-rate client care. Licensed in Maryland with expertise in Swedish Massage.

Goal-oriented and dedicated to high levels of customer satisfaction offering superb customer service proficiency and a passion for exceeding goals. Outgoing , results-oriented professional.

Skills
  • Customer and Personal Service
  • Clerical
  • Active Listening
  • Service Orientation
  • Time Management
  • Administration and Management
Experience
Administrator/Supervisor Feb 2008Present All Care Cleaning Service Columbia, MD
  • Manage and maintain executives' schedules.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Process payroll information.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • File and retrieve corporate documents, records, and reports.
  • Set up and oversee administrative policies and procedures for offices or organizations.
  • Open, sort, and distribute incoming correspondence, including faxes and email.
  • Prepare responses to correspondence containing routine inquiries.
  • Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
  • Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
  • Provide clerical support to other departments.
  • Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.
  • Interpret administrative and operating policies and procedures for employees.
  • Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors.
  • Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
Receptionist Mar 2012Mar 2014 Ellicott City Healthcare Center Ellicott City, MD
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Keep a current record of staff members' whereabouts and availability.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Telephone Operator/Fitting Room Attendant Mar 2009Oct 2011 Walmart Inc. Severn, MD
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Plan store layouts or design displays.
Education
Massage Therapy Student Practitioner: Massage Therapy Mar 2015 Baltimore School of Massage Baltimore, MD March 2014 thru March 2015,
768 hour program includes 76 hour student clinic
Course of study: Swedish, Deep Tissue, Cranial Sacral, Reflexology, Acupressure, Shiatsu, Trigger Point, Movement and Structure, Russian Sports, Sports,
Customer Service Training Jul 1997 COLA Columbia, MD
Supervision, Communications, Time Management May 1995 Fred Prior Seminars Baltimore, MD
Medical Terminology Aug 1994 Medical Mutual Liability Insurance Society Hunt Valley, MD
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Resume Details

This is a real resume for a Administrator in Columbia, Maryland with experience working for such companies as All Care Cleaning Service, Ellicott City Healthcare Center, Walmart Inc. This is one of the hundreds of Administrator resumes available on our site for free. Use these resumes as templates to get help creating the best Administrator resume.

Previous Companies:

  • All Care Cleaning Service
  • Ellicott City Healthcare Center
  • Walmart Inc

Previous Job Positions:

  • Administrator
  • Supervisor
  • Receptionist
  • Telephone Operator
  • Fitting Room Attendant

Schools:

  • Baltimore School of Massage
  • COLA
  • Fred Prior Seminars
  • Medical Mutual Liability Insurance Society

Level of Education:

  • Massage Therapy Student Practitioner

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