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State Of Arkansas Vital Recordsinhome Services - Administrative Specialist Ii Resume Example

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XXXXX XXXX XXXXX XXXXX XXXX, North Little Rock, AR 72113 XXXXX XXXX XXXXX XXXXX XXXX, 72113, North Little Rock AR | XXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Responsible Administrative Assistant proficient in Customer Care and Time Management. Passionate and motivated, with a drive for excellence. Thirty years in Secretarial and Customer Service positions.

Skills
  • Clerical
  • Customer and Personal Service
  • Time Management
  • Computers and Electronics
  • Troubleshooting
  • Telecommunications
  • Personnel and Human Resources
  • Judgment and Decision Making
  • Administration and Management
Experience
Administrative Specialist II 02/2012 to 10/2015
State of Arkansas -Vital Records/InHome Services - Little Rock, AR
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Use computers for various applications, such as database management or word processing.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Manage projects or contribute to committee or team work.
  • Order and dispense supplies.
  • Train and assist staff with computer usage.
  • Prepare conference or event materials, such as flyers or invitations.
Receptionist 08/2009 to 09/2011
Access Schools - Little Rock, AR
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • File and maintain records.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Analyze data to determine answers to questions from customers or members of the public.
  • Keep a current record of staff members' whereabouts and availability.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Call Center/Scheduler 08/2008 to 08/2009
Arkansas Specialty Orthopaedics - Little Rock, AR
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Train and assist staff with computer usage.
Receptionist 02/2006 to 07/2008
Little Rock Dermatology Clinic, P.A. - Little Rock, AR
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Hear and resolve complaints from customers or the public.
  • Schedule appointments and maintain and update appointment calendars.
  • File and maintain records.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Education
High School Diploma: General Studies May 1985 Pine Bluff High School - Pine Bluff, AR
  • GPA 3.0
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Resume Details

This is a real resume for a Administrative Specialist Ii in North Little Rock, Arkansas with experience working for such companies as State Of Arkansas Vital Recordsinhome Services, Access Schools, Arkansas Specialty Orthopaedics. This is one of the hundreds of Administrative Specialist Ii resumes available on our site for free. Use these resumes as templates to get help creating the best Administrative Specialist Ii resume.

Previous Companies:

  • State of Arkansas Vital RecordsInHome Services
  • Access Schools
  • Arkansas Specialty Orthopaedics

Previous Job Positions:

  • Administrative Specialist Ii
  • Receptionist
  • Call Center
  • Scheduler

Schools:

  • Pine Bluff High School

Level of Education:

  • High School Diploma

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