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Hanley and Sons Funeral Home - Administrative Secretary Resume Example

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Zoey Brooks
XXXXX XXXXXXXXX XXX, South Bend, IN 46628
H: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Education
Bachelor's Degree: General Studies - Social and Behavioral Sciences 2013 Indiana University South Bend - South Bend, IN Minors: Criminal Justice and Psychology
Deans List: 2009-2013
Professional Summary
  • High-energy worker with demonstrated success in Customer Service Care
  • Holds Indiana Producer Life Insurance License; for the ability to sell Pre- Funded Funerals at Funeral Home (Since 2011)
Skills
  • Exceptional listener and communicator who effectively conveys information verbally and in writing.         
  • Proven relationship-builder with interpersonal skills         
  •  Resourceful team player who excels at building trusting relationships with customers and colleagues
  • Technologically savvy (Word, Excel, PowerPoint, etc.)
Experience
Administrative Secretary 05/2011 - Present
Hanley and Sons Funeral Home, Inc. - South Bend, IN
  • Prepared legal documents in a timely fashion including: Indiana State Death Certificates, Burial Transit Permits, and Burial Benefits from the Department of Veteran's Affairs
  • Prepared, examined, and revised Obituaries for correct spelling, formatting, punctuation, and grammar in preparation for the South Bend Tribune
  • Consult with families/friends of the deceased to arrange funeral details, such as obituary wording, casket selection, or plans for services.
  • Schedule or coordinate funerals, burials, or cremations, arranging details such as floral delivery or the time and place of services.
Pre- Need Counselor 05/2011 - Present
Hanley and Sons Funeral Home, Inc. - South Bend, in
  • Provide information on funeral service options, products, or merchandise and maintain a casket display area.
  • Discuss and negotiate prearranged funerals with clients.
  • Maintain financial records, order merchandise, or prepare accounts.
Hostess 12/2007 - 06/2011
Texas Roadhouse - South Bend, IN
  • Achieved more business than the neighboring competition by consistently providing fast, personable service.
  • Collaborated with restaurant management to devise ways to improve production levels and service standards.
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Resume Details

This is a real resume for a Administrative Secretary in South Bend, Indiana with experience working for such companies as Hanley And Sons Funeral Home, Inc, Texas Roadhouse. This is one of the hundreds of Administrative Secretary resumes available on our site for free. Use these resumes as templates to get help creating the best Administrative Secretary resume.

Previous Companies:

  • Hanley and Sons Funeral Home
  • Inc
  • Texas Roadhouse

Previous Job Positions:

  • Administrative Secretary
  • Pre Need Counselor
  • Hostess

Schools:

  • Indiana University South Bend

Level of Education:

  • Bachelor's Degree

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