Fairyland Institute of Early Learning - Administrative Director Resume Example

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Ethan Davis
XXXX XXXXXXXX XXXXX, Charlotte, NC 28214 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXX
Professional Summary

Seasoned Office Supervisor/Administrator with more than 20 years of experience in fast-paced Office Environment. Excellent customer service, organization, supervisory and computer skills. Track record of achieving exceptional results in Employee supervision and retention as well as training and continuing education for staff.

Skills
  • Writing
  • Administration and Management
  • Education and Training
  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Coordination
  • Management of Personnel Resources
  • Service Orientation
  • Personnel and Human Resources
  • Instructing
  • Monitoring
  • Reading Comprehension
  • Computers and Electronics
  • Clerical
  • Management of Material Resources
  • Troubleshooting
Experience
Administrative Director 03/2012 to 08/2014
Fairyland Institute of Early Learning Charlotte, NC
  • Answer telephones, direct calls, and take messages.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • Process and prepare documents, such as business or government forms and expense reports.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Review files, records, and other documents to obtain information to respond to requests.
  • Train other staff members to perform work activities, such as using computer applications.
  • Prepare meeting agendas, attend meetings, and record and transcribe minutes.
Administrator/Service Supervisor 07/2005 to 02/2012
Gentle Touch Home Care Charlotte, NC
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Process payroll information.
  • Recruit, interview, and select employees.
  • Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Supervise the work of office, and customer service employees to ensure adherence to quality standards, deadlines, and proper procedures.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
  • Prepare and issue work schedules, deadlines, and duty assignments for office and customer service staff.
Billing Coordinator/Lab Technician 03/1986 to 09/2001
Novant Health Charlotte , NC
  • Enter patient information into billing system accurately
  • Verify insurance information and enter into system
  • Check billing invoice against billed charges for accuracy and make corrections if necessary.
  • Transmit claims for payment or further investigation.
  • Contact insured or other involved persons to obtain missing information.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Education
High School Diploma: Jun 1983 Myers Park High School - Charlotte , NC
Associate of Science: Early Childhood Central Piedmont Community College - Charlotte, NC I am currently enrolled in classes at cpcc to complete my associates degree. I currently have completed 32 hours of coursework

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About this resume

Administrative Director FROM Charlotte , North Carolina RESUME

This is a resume for a Administrative Director in Charlotte, North Carolina with experience working for such companies as Fairyland Institute of Early Learning and Gentle Touch Home Care. The grade for this resume is 0 and is one of hundreds of Administrative Director resumes available on our site for free. Use these resumes as templates to get help creating the best Administrative Director resume.

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School Attended
Myers Park High School