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Farmers Insurance Group - Administrative Clerk Resume Example

Leah Long
XXXX XXX XXXXXXX XXXX, Simi Valley, CA 93063
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXX
Professional Summary:

Reliable and responsible Administrative Professional with over ten years of experience in customer service. Core competencies include accurate and detailed record keeping, cash handling skills, a positive attitude as well as excellent communication and time management skills. Passionate and motivated, with a drive for excellence.

Skills:
  • Customer Service and People Oriented
  • Cash Handling
  • Attention to Detail
  • Positive Attitude
  • Flexible
  • Proficient in Windows and Macintosh Operating Systems
  • Adaptable and Willing to Learn
Experience:
Administrative Clerk Dec 2004Dec 2013 Farmers Insurance Group Woodland Hills, CA
  • Corresponded with customers, agents, consultants and inspection companies via phone, e-mail and fax
  • Maintained accurate records in the Loss Control work databases by creating and logging off survey assignments for in house staff and outside vendors 
  • Provided general support to in house consultant team as needed to assist them with their job responsibilities 
  • Helped the in house staff process and log off their assignments and distribute extra information to insureds and agents as requested by the Loss Control consultants
  • Reconciled, reviewed and submitted various department invoices for payment 
  • Supported the department and other members of the Loss Control administrative team by performing additional duties as needed including distribution of assignments to fellow administrative clerks, assigning and logging off vendor work, completing work flow spreadsheets, answering phone calls, emails and faxes, and receiving and distributing mail 
  • Supported the development of and migration to a new web based Loss Control database system by entering test data and training staff on the use of the new system
  • Assisted customers and agents with questions pertaining to Loss Control services 
  • Utilized the CLS system to review, obtain and update policy information as needed
Café Supervisor Jan 2004Dec 2004 Borders Books Simi Valley, CA
  • Managed cash transactions 
  • Balanced cash drawers and verified store funds and bank deposits on a daily basis 
  • Managed the merchandising of café products and food displays 
  • Placed all café supply orders to maintain food and beverage inventory for the store 
  • Ensured the café was functioning properly, running smoothly and appealing to customers 
  • Oversaw café staff as well as other store employees 
  • Led the café portion of monthly store meetings to update store employees and leadership team on café news and progress
Cashier Nov 2003Dec 2003 Borders Books Simi Valley, CA
  • Managed cash transactions 
  • Provided friendly customer service 
  • Assisted in the processing of store inventory on a monthly basis 
  • Restocked store merchandise as needed
Receptionist Aug 2002May 2003 Allied Interstate Westlake Village, CA
  • Handled incoming calls for the office and directed them to the proper extensions 
  • Greeted customers and guests in a professional and friendly manner 
  • Performed data entry as needed 
  • Accurately filed records 
  • Aided in mail room duties
  • Assisted other departments with administrative duties as needed
Education:
Bachelor of Arts : Graphic Design May 2002 California State University Northridge Northridge, CA
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Resume Details

This is a real resume for a Administrative Clerk in Simi Valley, California with experience working for such companies as Farmers Insurance Group, Borders Books, Allied Interstate. This is one of the hundreds of Administrative Clerk resumes available on our site for free. Use these resumes as templates to get help creating the best Administrative Clerk resume.

Previous Companies:

  • Farmers Insurance Group
  • Borders Books
  • Allied Interstate

Previous Job Positions:

  • Administrative Clerk
  • Caf Supervisor
  • Cashier
  • Receptionist

Schools:

  • California State University Northridge

Level of Education:

  • Bachelor of Arts

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