Search Resume Examples

Eastern Kentucky University - Administrative Assistant Ii Resume Example

Customize this Resume
Rdbea Ejesogrnn
XXXX XXXXX XXXXXXX XXX, Nancy, KY 42544
XXXX XXXXX XXXXXXX XXX, 42544, Nancy KY
XXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary

Dedicated Administrative Assistant with 30 years of experience combining management and customer service expertise in Student Management and Customer dependability.  Excellent Excel and Management skills.

Skills
  • Microsoft Office Suite (Excel, Word, Outlook, Access), Blackboard,Internet Explorer, Adobe Acrobat Reader, Argos and Banner
  • Customer service-front desk reception, answer phones, transfer calls
  • Customer and Personal Service
  • Administration and Management
  • Computers and Electronics
  • Service Orientation
  • Coordination
Experience
Administrative Assistant II Feb 2016Current Eastern Kentucky University Richmond, KY
  • Customer Service, data entry for the CAEP accreditation, trouble shoot information, look up data with EPSB.
  • Use computers for various applications, such as database management or word processing.
  • Create, maintain, and enter information into databases.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Learn to operate new office technologies as they are developed and implemented.
  • Supervise other clerical staff and provide training and orientation to new staff.
Administrative Assistant I Mar 2007Feb 2016 Eastern Kentucky University Richmond, KY
  • Customer Service: answer phones, data entry, resolve student problems, academic records management, University database research, supervise one student worker, Budget management.
  • Schedule Book: collaborate with department chair to create the schedule of classes for the department of Curriculum and Instruction, proof data and resolve errors.
  • Process Forms: late add registration, audit, course by special arrangement Clerical duties as needed.
  • Professional Development workshops in:.
  • How to Deal with Difficult People; Being a Good Manager; and Customer Service.
Senior Academic Recorder Jan 2005Mar 2007 Eastern Kentucky University Richmond, KY
  • Customer Service: answered phones, data entry, resolved student problems,.
  • Academic records management, University database research, freshman Orientation.
  • Schedule Book: collaborated with department chairs to create the schedule of classes, proofed data and resolved errors, created, canceled, and made changes to courses, room charting.
  • Process Forms: late add registration, Co-op registration, audit, letters of good standing, course by special arrangement.
  • Clerical duties as needed.
  • Other: tested upgraded software, and other various tasks to assist the Assistant Registrar of Registration, the Associate Registrar, and the Registrar.
Manager/Secretary Oct 1999Jan 2005 Metcalf Associates Richmond, KY
  • Managed 110 apartments and several commercial properties.
  • Oversaw the running of the entire company from the office to maintenance
  • Supervised three employees.
  • Customer service.
  • Clerical duties (Excel mainly, self taught).
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Secretary/Attendance Clerk Aug 1992Aug 1999 Madison County Board of Education Richmond, KY
  • Assisted the Principal and Assistant Principal with various tasks.
  • Took attendance of 550 plus students and 65 faculty and staff.
  • Clerical duties as assigned.
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Manager Jul 1991Aug 1992 Fashion Cents Clothing Richmond, KY
  • Customer service, merchandizing, inventory control.
  • Made deposits each night.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Store Closed.
Assistant Manager May 1990May 1991 One Price Clothing Richmond, KY
  • Customer service, merchandizing, inventory control.
  • In the absence of the Manager supervised five employees.
  • Traveled to other stores to set them up.
  • Made deposits each night.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Store Closed.
Deli Clerk Sep 1985May 1991 Winn Dixie Richmond, KY
  • Customer service, inventory control.
  • Decorated cakes, made donuts, made party trays, made pizzas.
  • Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
  • Store food in designated containers and storage areas to prevent spoilage.
  • Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures.
  • Operate cash register, handle money, and give correct change.
  • Store Closed.
Assistant Store Manager Jan 1982Jan 1985 Burger King Richmond, KY
  • Supervised 20 employees.
  • Customer service, inventory control.
  • Counted daily receipts, took inventory daily, made deposits daily.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
Education
Bachelor of Arts : General Business and Technology May 2017 Eastern Kentucky University Richmond, KY
Associate of Arts : Office Systems and Technology Dec 2011 Eastern Kentucky University Richmond, KY
Master of Arts : Student Personnel in Higher Education Eastern Kentucky University Richmond, KY
Love this resume? Customize this Resume

Resume Details

This is a real resume for a Administrative Assistant Ii in Nancy, Kentucky with experience working for such companies as Eastern Kentucky University, Metcalf Associates, Madison County Board Of Education. This is one of the hundreds of Administrative Assistant Ii resumes available on our site for free. Use these resumes as templates to get help creating the best Administrative Assistant Ii resume.

Previous Companies:

  • Eastern Kentucky University
  • Metcalf Associates
  • Madison County Board of Education

Previous Job Positions:

  • Administrative Assistant Ii
  • Administrative Assistant I
  • Manager
  • Secretary
  • Attendance Clerk

Schools:

  • Eastern Kentucky University

Level of Education:

  • Bachelor of Arts
  • Associate of Arts
  • Master of Arts

The Easiest Way to Create a Professional Resume.

Create a job-winning resume in minutes.

create your resume

Similar Resumes

View More

Lead Compliance Advi...

Roswell, Georgia

Companies Worked For:

BP Fuels North America Environmental Compliance an...

Assistant Manager

East Taunton, Massachusetts

Companies Worked For:

Dots, LLC, Icing, Claires Boutiques

Agents and Business...

Wilmington, Delaware

Companies Worked For:

ULTRA LED MAN, Greg Grush Landscaping, Richards La...

Shift Manager

little rock, Arkansas

Companies Worked For:

UAMS University of Arkansas for Medical Sciences,...

Assistant Manager

Branchland, West Virginia

Companies Worked For:

West Hamlin Foodfair, Hudson Iga, Branchland Iga

Service Manager

Aurora, Colorado

Companies Worked For:

Audio Video Colorado dba AV Colorado, Knoise Knat...

Payroll Manager

Chicago, Illinois

Companies Worked For:

Cook County Health Hospitals System, Roseland Com...

MANAGER

Joliet, Illinois

Companies Worked For:

Ricks RV Center, Heros and Legends, Rosewood Care...

Get Started on Your Job-winning Resume Today!

Get all the help you need to create a professional resume in minutes. Includes thousands of pre-written examples for hundreds of jobs.

create your resume
Get Started on Your Job-winning Resume Today!