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Eli Lilly Canada Inc - Administrative Assistant Global Medical Quality Resume Example

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Ryan Nelson
Professional Summary
Accomplished assistant offering 14 years of administrative experience reporting to VP's, Directors, and other top executives. Consummate professional dedicated to making the lives of busy executives easier. Serve as an effective gatekeeper; prepare well-researched and accurate documents; proactively manage busy calendars and efficiently handle daily office tasks. An independent and self-motivated professional with excellent research and writing skills; able to grow positive relationships with clients and colleagues at all organizational levels. Outstanding communication skills; always reflecting a positive, professional and helpful attitude. Problem analysis, use of judgment and ability to solve problems efficiently. Advanced user of MS Office (Word, Excel, PowerPoint, and Outlook). Type 60 WPM.
  • Active Listening
  • Experience supporting multiple groups or departments.
  • Critical Thinking
  • Solution oriented
  • Superb attention to detail
  • Accountable
  • Reliable
  • Extreme willingness to learn
  • Strong work ethic
  • Ability to prioritize and multi-task in a fast-paced environment.
01/2011 to Present
Administrative Assistant - Global Medical Quality/Clinical Operations Eli Lilly Canada Inc. - Scarborough, ON

Schedule all meetings for business partners both domestically and globally working with several time zones • Maintain the daily calendars of key department members –anticipating and resolving conflicts, • Interact with individuals from other organizations and departments in coordinating schedules• Respond to and manage business partners emails and telephone inquiries • Reconcile managers expense reporting including domestic and international travel• Book complex domestic and international itineraries and travel support for managers/directors• Coordinate meeting activities: arrange catering services, manage facility requirements (e.g. room set-ups, equipment needs), prepare meeting agendas and other material for distribution, minute taking, set-up telephone/web conference details, etc.• Coordinate preparation and timely dissemination of company reports, announcements, and slide presentations for board meetings.• Solve complex department administrative problems independently• Manage and update information on SharePoint and SAP sites, process invoices for vendors• Prepare business letters and other correspondence, manage faxing and mailing of documents to customers• Create documents utilizing various software applications and edit/proofread documents for content, style and accuracy (including technical and/or scientific materials)• Create first-draft documents and/or prepare presentations from rough information or in response to requests• Answer phones and direct incoming requests and faxes to the appropriate personnel and initiate contacts as required• Maintain mail stations, communicate with mailroom personnel, and sort and distribute mail within the department• Maintain databases/spreadsheets for departmental purposes• Prepare export and customs paperwork for shipments; track status and communicate to business partners• Work closely with facilities and security for visitor access and meeting preparation • Serve as a backup to other administrative personnel• Trailblazer for all new department hires – manage onboarding plan, HR paperwork, schedule introductory meetings, first point of contact for questions/concerns

02/2007 to 01/2011
Administrative Assistant to VP of Sales and Marketing Naxos of Canada Inc. - Scarborough, ON
Schedule all meetings with internal and external partners• Reconcile managers expense reports monthly• Ordering of all office supplies• Handle all customer questions and concerns regarding product• First point of contact for all inquiries and concerns within the sales department• Assist sales team with all administrative requests• Fix pricing in system for all sales and special discounts • Run monthly and quarterly sales reports ensuring accuracy• Run monthly and quarterly back order reports ensuring accuracy• Process billing and invoices to customers• Enter all Canadian orders in system – tracking status and delivery• Issuing return authorization's for all Canadian product• Log all return product into tracker and prepare skids for return to warehouse• Prepare export and customs paperwork for shipments• Sending new release email blast to all distributors monthly• Coordinate and prepare mailing of new release catalogues to distributors monthly• Answer phones and direct incoming requests and faxes to the appropriate personnel and initiate contacts as required• Represent Naxos of Canada at special events and release parties
11/2000 to 02/2007
Receptionist/Administative Assistant to Sales Sealy Canada Ltd. - Scarborough, ON
Answer all incoming calls on multi line switchboard – approximately 100 calls daily• Greet all visitors in a friendly and professional manner• Maintain a smile and a positive attitude• Keep reception area clean and inviting• Manage the guest book and issue security passes• Handle all incoming and outgoing mail/couriers• Facilitate appropriate resolution of questions/complaints• Ordering of all office supplies• Sustain an organized and current filing system both electronically and in-house• Prepare and mail all invoices to accounts• Assist sales team will all administrative requests• Run sales reports on an ad hoc basis• Schedule sales team visits to accounts
Business Skills and Computer Awareness: Business
Centennial College - Scarborough, ON
Executive Assistant Certificate: Business Administration George Brown College - Scarborough, ON
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Resume Details

This is a real resume for a Administrative Assistant Global Medical Quality in CANA, Virginia with experience working for such companies as Eli Lilly Canada Inc, Naxos Of Canada Inc, Sealy Canada Ltd. This is one of the hundreds of Administrative Assistant Global Medical Quality resumes available on our site for free. Use these resumes as templates to get help creating the best Administrative Assistant Global Medical Quality resume.

Previous Companies:

  • Eli Lilly Canada Inc
  • Naxos of Canada Inc
  • Sealy Canada Ltd

Previous Job Positions:

  • Administrative Assistant Global Medical Quality
  • Clinical Operations
  • Administrative Assistant to VP of Sales and Marketing
  • Receptionist
  • Administative Assistant to Sales


  • Centennial College
  • George Brown College

Level of Education:

  • Business Skills and Computer Awareness
  • Executive Assistant Certificate

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