Telco Solutions - Administrative assistant Resume Example

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Camila Foster
XX XXXXXXXXX XXXXXX , Park Ridge , NJ 07656 | (H) XXXXX XXXXXXXX | XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

I take pride in being an Administrative professional who specializes in providing operational support to top-level executives. My background is in special events planning, office calendaring, and financial reporting. I'm also proficient as an Executive Assistant skilled at managing completing priorities at once. Consistently achieves company objectives. Knowledgeable of a variety of databases and social media platforms.  If given the opportunity I will have proven to have been a valued asset to your company.

Skills
  • Active Listening
  • Monitoring
  • Customer and Personal Service
  • Judgment and Decision Making
  • Coordination
  • Clerical
  • Time Management
Experience
Administrative assistant/ Customer Service 09/2005 to 10/2013
Telco Solutions Ramsey, NJ
  • Maintained reliably high customer approval ratings.
  • Answered customer inquiries by phone and email, explaining phone records, data entry, updated Telco Solutions Data Base.
  • Collaborated with leadership to develop new sales strategies, marketing approaches, and pitch techniques.
  • Maintained positive relationships with clients and local businesses to encourage future sales.
  • Communicated with customers to resolve complaints and address inquiries, directly contributing to high customer retention rate.
Counselor 09/2012 to 09/2013
Spectrum for Living River Vale, NJ
  • Assess patients for risk of suicide attempts.
  • Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.
  • Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.
  • Guide clients in the development of skills or strategies for dealing with their problems.
  • Evaluate clients' physical or mental condition, based on review of client information.
  • Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations.
Receptionist 07/2001 to 09/2012
M & J Catering Mahwah, NJ
  • Monitored office inventory, ordering supplies as needed.
  • Answered customer calls on a multi-line phone system.
  • Transferred incoming calls to the appropriate department with accuracy and speed.
Customer Service / Data Entry 03/1991 to 08/1993
Prince Software Allandale, NJ
  • Created mutually beneficial relationships with customers.
  • Negotiated with vendors to achieve optimal pricing.
  • Explained terms of service to customers.
  • Sold retail merchandise to customers with a specialization in software equipment
  • Provided supplementary sales support during busy holiday seasons.
  • Responded to and resolved customer complaints.
  • Informed management of merchandise needs.
Education
Business Sep 1988 HoHoKus Business School - HoHoKus , NJ
High School Diploma: Business May 1985 Mahwah Senior High School - Mahwah, NJ
Community Service

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About this resume

Administrative assistant FROM Park Ridge , New Jersey RESUME

This is a resume for a Administrative assistant in Park Ridge, New Jersey with experience working for such companies as Telco Solutions and Spectrum for Living. The grade for this resume is 0 and is one of hundreds of Administrative assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Administrative assistant resume.

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School Attended
HoHoKus Business School