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Shee Atika - Administrative Assistant Resume Example

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Madison Rivera
XXX XXXXX XXXXXX XXXX X, Sitka, AK 99835
H: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Professional Summary
Skills
  • Clerical
  • English Language
  • Computers and Electronics
  • Active Listening
  • Customer and Personal Service
  • Critical Thinking
  • Coordination
  • Time Management
  • Complex Problem Solving
  • Active Learning
  • Clerical
  • Troubleshooting
Experience
Administrative Assistant 08/2008 to Present Shee Atika, Inc. Sitka, AK
  • Receive and place telephone calls.
  • Schedule and make appointments.
  • Make photocopies of correspondence, documents, and other printed matter.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • File and maintain records.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Keep a current record of staff members' whereabouts and availability.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Workforce Development Technician 05/2005 to 08/2008 CCTHITA-Sitka TANF Office Sitka, AK
  • Answer applicants' questions about benefits and claim procedures.
  • Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
  • Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
  • Compute and authorize amounts of assistance for programs such as grants, monetary payments, and food stamps.
  • Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
  • Compile, record, and evaluate personal and financial data in order to verify completeness and accuracy, and to determine eligibility status.
  • Check with employers or other references to verify answers and obtain further information.
  • Keep records of assigned cases, and prepare required reports.
  • Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures.
  • Conduct annual, interim, and special housing reviews and home visits to ensure conformance to regulations.
Patient Referral Coordinator 09/2003 to 04/2005 Mt. Edgecumbe Hospital Sitka, AK
  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Receive and route messages or documents, such as laboratory results, to appropriate staff.
  • Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Arrange hospital admissions for patients.
  • Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
  • Release information to persons or agencies according to regulations.
  • Process and prepare business or government forms.
Credentials Coordinator for Insurance Billing 01/2001 to 06/2003 Alaska Native Medical Center Anchorage, AK
  • Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
  • Complete insurance or other claim forms.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
  • Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.
Health Unit Coordinator 05/1997 to 03/2001 Providence AK Medical Center Anchorage, AK
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
  • Set up and oversee administrative policies and procedures for offices or organizations.
  • Open, sort, and distribute incoming correspondence, including faxes and email.
  • Prepare responses to correspondence containing routine inquiries.
  • Provide clerical support to other departments.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Maintain scheduling and event calendars.
  • Complete forms in accordance with company procedures.
  • Make copies of correspondence or other printed material.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Order and dispense supplies.
Office Clerks, General 01/1996 to 02/1997 Medialia Healthcare, LLC Seattle, WA
  • Answer telephones and direct calls to appropriate staff.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Complete insurance or other claim forms.
  • Train other staff members to perform work activities, such as using computer applications.
  • Review files, records, and other documents to obtain information to respond to requests.
  • Monitor and direct the work of lower-level clerks.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 11/1992 to 05/1994 Alaska Native Medical Center Anchorage, AK
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Use computers for various applications, such as database management or word processing
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Maintain scheduling and event calendars.
  • Make copies of correspondence or other printed material.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Order and dispense supplies.
Education
Associate of Arts: Foundations of Business 12/2015 University of Phoenix- Online Phoenix, AZ
Undeclared 05/1992 University of Alaska Anchorage, AK
Diploma: Word Information Processing Specialist 07/1987 Alaska Business College Anchorage, AK
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Resume Details

This is a real resume for a Administrative Assistant in Sitka, Alaska with experience working for such companies as Shee Atika, Inc, Ccthita Sitka Tanf Office. This is one of the hundreds of Administrative Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Administrative Assistant resume.

Previous Companies:

  • Shee Atika
  • Inc
  • CCTHITA Sitka TANF Office

Previous Job Positions:

  • Administrative Assistant
  • Workforce Development Technician
  • Patient Referral Coordinator
  • Credentials Coordinator for Insurance Billing
  • Health Unit Coordinator

Schools:

  • University of Phoenix- Online
  • University of Alaska
  • Alaska Business College

Level of Education:

  • Associate of Arts
  • Diploma

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