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Richland County Sheriff Department - Administrative Assistant Resume Example

Joshua Hill
XXX XXXX XXXXXX XXXXXX, Blythewood, SC 29016
XXXXXXXXXXXXXXXXXXXXX
Ph: XXXXX XXXX XXXX
Professional Summary

Administrative Assistant with a solid history of experience in secretarial and clerical support. Excellent communicator with a strong customer service background. Motivated team player who develops positive relationships with constituents, customers and citizens to ensure satisfaction. Handles tasks with accuracy and efficiency.

Skills
  • Administration and Management
  • Active Listener
  • Customer and Personal Service
  • Perceptive and Analytical
  • Critical Thinker
  • Time Management
  • Organizational Skills
  • Complex Problem Solver
  • Quick Learner
  • Self-Motivated
Experience
Richland County Sheriff Department Columbia, SC Administrative Assistant Sep 2008Present
  • Provide assistance to Code Enforcement personnel with investigating and locating property owner's information utilizing the GIS Mapping System.
  • Manage customers' accounts and provide resolution to inquiries of current and past due code violations under Richland County Ordinances.
  •  Maintain customers' personal information under strict confidentiality by following appropriate security procedures.
  • Type internal/external correspondence.
  • Communicate with customers in regard to ordinances and code violations.
  • Interpret county ordinances and policies to determine the appropriate services to be performed. 
  • Schedule appointments with the Production Team and Help Desk for resolution of computer issues.
Richland County Sheriff Department Columbia, SC Data Control Specialist Apr 2005Sep 2008
  • Communicated and provided exceptional customer service to the general public from a variety of socioeconomic backgrounds.
  • Worked with local citizens in obtaining copies of incident reports and referred them to the appropriate agencies for resolution.
  • Implemented quality control measures on sensitive data contained in police reports and computer database.
  • Analyzed law enforcement policies and assigned various codes to law enforcement data.
  • Prepared correspondence, mailed forms and legal documents to various agencies.
  • Answered telephone calls daily and routed customer calls to appropriate departments.
  • Updated data in computer system to assist with statistical analysis for Richland County Sheriff Department and the State Law Enforcement Division.
Meridian Management Corporation Brooklyn, NY Lead Service Order Dispatcher Jun 2000Mar 2004
  • Answered telephones and gave information to callers, took messages, and/or transferred calls to appropriate departments.
  • Explained proper procedures to customers for processed and closed work orders.
  • Reviewed and updated customer names, addresses and telephone numbers in computer database to ensure the information was accurate.
  • Processed work order requests for distribution to appropriate departments for job assignment.
  • Checked work orders for proper coding and escalated priority status.
  • Scheduled and confirmed appointments for customers and supervisors.
  • Provided resolution to customer complaints.
Education
Columbia College Columbia United States Bachelor of Arts: Speech Language Pathology May 2015
Affiliations
Member, National Student Speech Language Hearing Association
Member, Sertoma
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Resume Details

This is a real resume for a Administrative Assistant in Blythewood, South Carolina with experience working for such companies as Richland County Sheriff Department, Meridian Management Corporation. This is one of the hundreds of Administrative Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Administrative Assistant resume.

Previous Companies:

  • Richland County Sheriff Department
  • Meridian Management Corporation

Previous Job Positions:

  • Administrative Assistant
  • Data Control Specialist
  • Lead Service Order Dispatcher

Schools:

  • Columbia College

Level of Education:

  • Bachelor of Arts

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