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Clark Realty Management - Administrative Assistant Resume Example

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Layla Ross
XXX XX XXX XX XXXXXXXX, Washington, DC 20024
Professional Summary

Dedicated Customer service Manager with over 15  years of experience in a combination of management and customer service expertise. Looking for a position as a entry level Leasing Agent in a company with fast growth, integrity and values.

  • Administration and Management
  • Customer and Personal Service
  • Supervision and Training
  • Basic computer skills
  • Clerical
  • Active Learning
  • Coordination
  • Time Management
Clark Realty Management Washington, DC Administrative Assistant Nov 2013Present
  • Receive and place telephone calls
  • Scan, fax and copy documents
  • Draft and type office memos/letters
  • Draft and type maintenance memos/letters
  • Create, close out and follow up on maintenance work tickets
  • Create and sign lease documents with resident's
  • Oversight of pest control
  • Audit files
  • Audit and correct ledger accounts
  • Post rent
  • Pay bills
  • Address resident complaints
  • Handle correspondence with contractors
  • Tour prospective resident's
  • Create monthly newsletter
  • Create monthly calendar
  • Assist with property audits
Midwest Tape Holland , OH Processor May 2011Jul 2013
  • Remove product from manufacturing packaging
  • Transfer product to library specific package
  • Apply proper library specific labeling devices
  • Scan products
  • Pull proper products and supplies from shelves and carts
  • Package product for shipping and ship product
JCPenny Toledo , OH Retail Salespersons Oct 2011Jun 2013
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Help customers try on or fit merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Place special orders or call other stores to find desired items.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Inventory stock and requisition new stock.
  • Ticket, arrange and display merchandise to promote sales.
  • Exchange merchandise for customers and accept returns.
  • Clean shelves, counters, and tables.
Labor Ready Toledo, OH Supervise Transportation and Vehicle Operators Jun 2009May 2011
  • Drive vehicles to complete work assignments or to assist workers.
  • Recommend or implement personnel actions, such as employee selection, evaluation, rewards, or disciplinary actions.
  • Report on work activities, operations, production, or work-related accidents.
  • Maintain time, materials, and crew activities.
  • Train new employees on transportation route, safety regulations, or company policies and procedures for workers.
  • Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services.
  • Supervise personnel and storage requirements.
  • Review orders, or shipping or receiving notices to determine work sequences and material shipping dates, types, volumes, or destinations.
  • Plan and establish transportation routes.
  • Direct workers in transportation or related services, such as moving, storing, or loading or unloading of materials or people.
  • Confer with supervisors or other personnel to exchange information or to resolve problems.
  • Plan work assignments and equipment allocations to meet transportation, operations or production goals.
  • Enforce safety rules and regulations.
Circle K Toledo, OH Sales Associate Feb 2007Jun 2009
  • Receive payment by cash, credit or debit.
  • Issue receipts, refunds or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Process merchandise returns and exchanges.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Stock shelves, and mark prices on shelves and items.
  • Weigh items sold by weight to determine prices.
  • Operate lottery machine in order to sell lottery tickets.
  • Assist handicap customers with pumping gas and  curbside service.
American Heart Association Arlington, VA Certificate: CPR/AED Jan 2014
University of DC (UDC-CC) Washington, DC Certification: Customer Service Professional Oct 2013
Owens Community College Oregon, OH AS Liberal Arts and Sciences
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Resume Details

This is a real resume for a Administrative Assistant in Washington, District of Columbia with experience working for such companies as Clark Realty Management, Midwest Tape, Jcpenny. This is one of the hundreds of Administrative Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Administrative Assistant resume.

Previous Companies:

  • Clark Realty Management
  • Midwest Tape
  • JCPenny

Previous Job Positions:

  • Administrative Assistant
  • Processor
  • Retail Salespersons
  • Supervise Transportation and Vehicle Operators
  • Sales Associate


  • American Heart Association
  • University of DC (UDC-CC)
  • Owens Community College

Level of Education:

  • Certificate
  • Certification

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