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City Of Byram - Administrative Assistant Resume Example

Elijah Anderson
XXX XX XXXXXX XXXXX
Madison, MS 39110
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic Administrative Assistant with 10 years of specialization in executive level administrative assistance and customer service. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Clerical
  • Computers and Electronics
  • Writing
  • Active Listening
  • Customer and Personal Service
  • Speaking
  • Critical Thinking
  • Administration and Management
Experience
Administrative Assistant Jul 2013Present City of Byram Byram, MS
  • Receive and place telephone calls.
  • Make photocopies of correspondence, documents, and other printed matter.
  • Draft and type office memos.
  • Confer with customers by telephone or in person to provide information about services, take or enter work orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Contact customers to respond to inquiries or to notify them of work order results or any planned adjustments.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Resolve customers' service or billing complaints by performing activities such as refunding money, or adjusting bills.
  • Answer customer questions regarding problems with their accounts.
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
  • Negotiate credit extensions when necessary.
  • Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
Truancy Officer Jan 2009Aug 2013 Jackson Public School District Jackson, MS Supervise the Title I school attendance program.
Maintained close relationship with community leaders, concerned citizens, police department and social workers to ensure students stayed in school.
Track each student's daily attendance
Report those who were non-compliant with state attendance laws.
Prepare daily reports of those students out of compliance and report to MS Department of Education.
Make home visits to counsel with parents regarding the student's attendance
Managed the school enrollment verification process
Verified all documents submitted to district for enrollment for accuracy 
Performed home visits to verify correct address as deemed necessary
Answered incoming calls, and other various office clerical duties
Education
Bachelor of Science: Healthcare Administration May 2004 Jackson State University Jackson, MS Courses in Economics, Healthcare Management, Behavioral and Interpersonal Organization, Healthcare Statistics, Accounting, State and Federal Health Laws
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Resume Details

This is a real resume for a Administrative Assistant in Madison, Mississippi with experience working for such companies as City Of Byram, Jackson Public School District. This is one of the hundreds of Administrative Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Administrative Assistant resume.

Previous Companies:

  • City of Byram
  • Jackson Public School District

Previous Job Positions:

  • Administrative Assistant
  • Truancy Officer

Schools:

  • Jackson State University

Level of Education:

  • Bachelor of Science

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