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H & R Block Enterprise - Administration Asst Resume Example

Michael Moore
XXXX XXXX XXXXXX, Beloit, WI 53511
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Goal-oriented  dedicated to high levels of customer satisfaction and meeting aggressive business goals.

Friendly and enthusiastic with 35 years of specialization in Administration/Customer Service.  Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Speaking
  • Clerical
  • Active Listening
  • Production and Processing
  • Coordination
  • Customer and Personal Service
  • Computers and Electronics
  • Administration and Management
Experience
Administration Asst/Tax Pro Assistant Nov 2008Present H & R Block Enterprise Beloit, WI
  • Use computers for various applications, such as database management or word processing.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
Administration Assistant May 2003Jun 2008 Process Develop Corporation (PDC) Beloit, WI
  • Receive and place telephone calls.
  • Schedule and make appointments.
  • Prepare and distribute invoices to bill clients or pay account expenses.
  • Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.
  • Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.
  • Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
Insurance Agent Nov 1996Apr 2003 Moss Insurance Beloit, WI
  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, life, property insurance.
  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
  • Calculate premiums and establish payment method.
  • Perform administrative tasks, such as maintaining records and handling policy renewals.
  • Confer with clients to obtain and provide information when claims are made on a policy.
  • Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
Shipping & Receiving Clerk Sep 1986Jun 2002 Stella Cheese Beloit, WI
  • Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.
  • Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.
  • Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
  • Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter.
Education
Associate of Science : Criminal Justice May 2014 Concordia University Beloit, WI
Bachelor of Arts : Fashion Merchandising May 1984 University of Wisconsin Stevens Point Stevens Point, WI
High School Diploma : General Studies Jun 1980 Beloit Memorial High School Beloit, WI
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Resume Details

This is a real resume for a Administration Asst in Beloit, Wisconsin with experience working for such companies as H & R Block Enterprise, Process Develop Corporation Pdc, Moss Insurance. This is one of the hundreds of Administration Asst resumes available on our site for free. Use these resumes as templates to get help creating the best Administration Asst resume.

Previous Companies:

  • H & R Block Enterprise
  • Process Develop Corporation PDC
  • Moss Insurance

Previous Job Positions:

  • Administration Asst
  • Tax Pro Assistant
  • Administration Assistant
  • Insurance Agent
  • Shipping & Receiving Clerk

Schools:

  • Concordia University
  • University of Wisconsin Stevens Point
  • Beloit Memorial High School

Level of Education:

  • Associate of Science
  • Bachelor of Arts
  • High School Diploma

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