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Blue Arbor Temporary Employment Agency - Administative Assistant Resume Example

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Liam Johnson
Professional Summary

Schedule Management Insurance Eligibility verifications

Patient charting Strong interpersonal skills

Dedicated team player Time management

Professional and mature Strong Problem Solver

Administative Assistant 10/2014 to Present
Blue Arbor - Temporary Employment Agency New Bern, NC
Currently on assignment with Craven County Department of Social Services working as an Income Maintenance Worker to process Online Applications to see if individual and/or family are eligible for Medicaid.  Provide customer assistance in person and over the telephone.  Enter client information into State used computer system called NCFAST to determine eligibility.
Patient Relations Representative 04/2012 to 09/2014
PORT Human Services New Bern, NC
Responsible for assisting clients in completed their initial paperwork to enroll as a client with this outpatient Mental Health and Substance Abuse agency.  Review all paperwork for accuracy, collect all insurance information and needed consents for gathering information in accordance with confidentiality rules.  Notify clinical staff when client is ready for appointment.  Schedule any further appointments according to therapeutic recommendations.  Answer multi-line phone calls and schedule both therapy and psychiatric appointments.  Collect all fees for services.  Communicate with other providers (Physicians, social workers, correctional facility personnel, probation and parole, and care coordinators). to best meet the needs of the client and coordination of treatment services.  Assisting in the process of changing clinical paper to electronic record.  Analyze patients' abilities to pay to determine charges on a sliding scale.
Service Coordinator 11/1997 to 03/2012
Maxim Healthcare Services Morehead City, NC
Responsible for scheduling and restaffing in-home aide and private duty nursing services for elderly, disabled and/or mentally disabled clients.  Completing payroll and external staff on a weekly basis.  document on a daily basis, hours of service each client received and who provided the service for accurate billing.  Took referrals.  Matched employee to client to ensure quality of care.  Notify client and/or family members of any lapses in services.  Keep employees informed of any changes within the company.  Approve time off for external staff.  Counsel employees for disciplinary action with branch manager, clinical supervisor and/or accounts manager..  In fall season, recruited, hired, scheduled and oriented nurses to participate in our flu shot clinics provide in the community.  Completed all new hire orientation along with clinical director to ensure that were are meeting State and Federal guidelines and oriented staff to Policy and Procedures for Maxim Healthcare.  Reviewed personnel files quantitatively to ensure that files met compliance requirements.
Administrative Assistant 01/1997 to 10/1997
Counseling Services Alternatives Clinton, MD
Responsible for entire operation for this outpatient substance abuse counseling office.  Duties included answering phones, taking referrals, informing potential clients and referring agencies of services provided and criteria for admission.  Completed all transcription and typing on client records.  Responsible for assembling and maintaining all client records.  Checking clients in and out of appointments, collecting fees and completing insurance forms for reimbursement.  Prepare records when requested for court in response to subpoenas and release of information.  Scheduled all appointments for clinical staff in office.
Medical Records Manager 08/1984 to 07/1995
Neuse Mental Health Center Morehead City, NC
Initially hired to completed all transcription for counselors and psychiatrists for the office.  Promoted to manager of records department.  Maintained all client records as mandated by the State of North Carolina.  Completed all statistical information to be reported for interoffice database as well as for State requirements.  Provided training to all staff on State and Federal Confidentiality Regulations and nay changes in the record department.  Oriental all new staff (clerical and clinical) to records department and documentation requirements.  Pulled and filed records for clinical appointments.  Filed all correspondence and documents into client files in appropriate filing order.  Reviewed records quantitatively for medical record audits.  Prepared records for court and when subpoenaed, testified in court as to the medical record practices of Neuse Center.  Covered others areas of the office when requested.
High School Diploma: Business and Drafting Jun 1983 Crossland High School - Camp Springs, MD
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Resume Details

This is a real resume for a Administative Assistant in New Bern, North Carolina with experience working for such companies as Blue Arbor Temporary Employment Agency, Port Human Services, Maxim Healthcare Services. This is one of the hundreds of Administative Assistant resumes available on our site for free. Use these resumes as templates to get help creating the best Administative Assistant resume.

Previous Companies:

  • Blue Arbor Temporary Employment Agency
  • PORT Human Services
  • Maxim Healthcare Services

Previous Job Positions:

  • Administative Assistant
  • Patient Relations Representative
  • Service Coordinator
  • Administrative Assistant
  • Medical Records Manager


  • Crossland High School

Level of Education:

  • High School Diploma

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