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Delaware Technical Community College - Adjunct Professor Resume Example

Dylan Allen
XX XXXX XXXX XXXXX , Camden , DE 19934 | (H) XXXXX XXXXXXXX | XXXXXXXXXXXXXXXXXX
Summary
Accomplished and energetic Project Manager with a solid history of achievement in meeting aggressive business goals. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customer service, Microsoft Office software and time management. Handles tasks with accuracy and efficiency.  Passionate and motivated, with a drive for excellence.
Skills
  • Operating System Concepts, Computer Networking,
    Administration and Management
  • Coordination
  • Judgment and Decision Making
  • Time Management
  • Education and Training
  • Telecommunications
  • Installation
  • Troubleshooting
  • Quality Control Analysis
Experience
Adjunct Professor 01/2011 to Present
Delaware Technical Community College Dover, DE
  • Accountable for management of scope for the program and gaining agreement and approval of scope changes with customer representatives and affected stakeholders.
  • Build and maintain relationships with key stakeholders and customer representatives Managed the scope of projects, obtained approval for change Ensured projects completed on schedule and under or on budget Sign off on all completed project, ensuring satisfaction to customers, managers, stakeholders and upper management Resolved conflicts with sensitivity and tact Installed and delivered working PC hardware and software products for over 7, 000 clients and staff Managed multi-million dollar computer hardware and software installation projects Diagnosed computer hardware and software issues and reported project progress and status to management.
  • First line of help for project issues, escalating as required to appropriate level of technical expertise Responsible for diagnosis, troubleshooting and tracking of all computer-related incidents usin.
Technical Specialist / Project Manager 01/2003 to 01/2009
Verizon Communications Dover, DE
  • Installed and delivered working PC hardware and software products for over 7,000 clients and staff Managed multi-million dollar computer hardware and software installation projects Coordinating resources (staff, equipment, vendors and consultants) across several projects simultaneously Established and maintained working relationships within ECCS and various LOB's Diagnosed computer hardware and software issues and reported project progress and status to management.
  • First line of help for project issues, escalating as required to appropriate level of technical expertise Able to work on multiple projects simultaneously Minimized users downtime and resolved issues immediately during an upgrade to Office 2000 Provide users with comprehensive training on using Lotus Notes, Word applications and Verizon applications Updated Anti-virus and confirm software applications authorization in adherence to organizational protocols Recognized for professionalism, excellent and resourcefulness and was awarded the.
Senior Technical Coordinator 01/2000 to 01/2002
Verizon Communications JPMorgan, Consultant Newark, DE
  • Diagnosed and resolved computer problems for more than 200 service calls a month, serving a company with more than 1,700 employees.
  • Provided second-level desktop support when needed.
  • Administered IDs in the system adding and removing employees when necessary.
  • 2nd level Helpdesk support IT hardware and software support.
Associate Network Engineer 01/1996 to 01/2000
Verizon Communications Stanton, DE
  • Provided computer support to a variety of clients and employees.
  • Created IT infrasture designs and component configurations.
  • Procured and installed computers and software / hardware for end users.
  • Wrote SOW, generated quotes and other required documentation to support network designs.
  • Contributed to the ISO 2000 certification for our office.
  • Managed portions of a $10,000,000 project providing computers and Internet service to Delaware public schools and government offices.
  • Delivered Internet service, ontime and under budget by $2,000,000.
  • Partnered with Cisco, 3COM, and Bay Network vendors to provide equipment for $12 million project for State of Delaware, Office of Telecommunications.
  • Provided all technical support to the State of Delaware supporting Internet and equipment use, including working pre-sales and post sales responsibilities.
  • Managed project implementing the use of imaging and video for the State of Delaware agencies.
  • Purchased and installed Cisco, 3COM, and BayNetworks routers and.
Education
Master of Business Administration: Jul 2013 University of Phoenix - Washington DC
Bachelor of Science: Business and Information Management Wesley College - Dover, DE
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Resume Details

This is a real resume for a Adjunct Professor in Camden, Delaware with experience working for such companies as Delaware Technical Community College, Verizon Communications, Verizon Communications Jpmorgan. This is one of the hundreds of Adjunct Professor resumes available on our site for free. Use these resumes as templates to get help creating the best Adjunct Professor resume.

Previous Companies:

  • Delaware Technical Community College
  • Verizon Communications
  • Verizon Communications JPMorgan

Previous Job Positions:

  • Adjunct Professor
  • Technical Specialist
  • Project Manager
  • Senior Technical Coordinator
  • Associate Network Engineer

Schools:

  • University of Phoenix
  • Wesley College

Level of Education:

  • Master of Business Administration
  • Bachelor of Science

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