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Pathways - Addiction Recovery Technician Resume Example

Zoe Jenkins
XX XXX XXXX, Alexandria, LA 71307
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Ph: XXXXXXXXXXXX
Professional Summary

Seasoned customer service worker with more than 25 years of experience in fast-paced Mental Health and Psychiatric facilities. Excellent attendance record and communication skills. Track record of achieving exceptional results in customer and personal service and production and processing.

Skills
  • Active Listening
  • Reading Comprehension
  • Customer and Personal Service
  • Complex Problem Solving
  • Active Learning
  • Judgment and Decision Making
  • Therapy and Counseling
  • Troubleshooting
  • Education and Training
  • Production and Processing
Experience
Pathway's/ Red River Addictions Complex Pineville, LA Addiction Recovery Technician Aug 2005May 2015 Responsible for direct care and supervision of clients suffering from drug addiction. Provide directives and guidance where necessary. Document progress or abnormal behaviors in record. Assist Psychiatrist, Counselors, and Family with patient groups and therapy.
Crossroads Regional Hospital Alexandria, LA Mental Health Technician Feb 1999Jan 2014 Provide direct care and supervision to psychiatric patients. Record developmental and behavioral changes in patient record. Assist Psychiatrist, Social Workers, and Family with patient groups and therapy.
Huey P. Long Memorial Hospital Pineville, LA Psych Aide II/ Central Supply Technician Feb 2011Nov 2012 Provide direct care and supervision to mentally ill patients on the psychiatric unit. Provide directives and guidance where prudent. Document progress and observations in patient record. Learned to process and sanitize materials. Account for inventory in stock room. Issue items to appropriate departments. Routinely stock ER and ICU.
Parc England A Boutique Hotel Alexandria, LA Night Auditor Dec 2003Apr 2007 Welcome guests to Alexandria. Check in and out registered or walk in guests and provide excellent customer service. Field all calls and questions and troubleshoot situations as needed. Perform nightly audit of days receipts and cash register transactions for hotel and adjacent restaurant.
FEMA Pineville, LA Technical Specialist, Help Desk Operator Sep 2005Mar 2007 Operated switchboard, laptop computer, data entry. Responsible for routing calls to appropriate persons. Assisted employees with all requests. Generated daily reports of days transactions. Shipping and receiving of commodities to disaster stricken areas. All aspects of customer service
Pinecrest State School Pineville, LA Resident Training Specialist Aug 1995Aug 2001 Responsible for providing direct care to mentally retarded patients. Provided all aspects of direct care. Monitor and document behavioral changes. Assist Psychiatrist, Social Workers, and Family with patient groups and therapy.
One Price Clothing Alexandria, LA Assistant Manager Aug 1998Mar 2001 Supervise and train key holder and sales associates. Audit register funds; Make daily bank deposits. Plan and coordinate meetings and implement store changes. Maintain stores appearance and provide outstanding customer service.
Local Census Office Alexandria, LA Crew Leader Jan 2000Oct 2000 Managed and trained a class of over 100 Enumerators in policy and procedure for Census 2000, Supervised enumerators in the collection of data. Conduct staff meetings, Perform the difficult interviews, Balance payroll and work schedules.
Wilson's The Leather Experts Alexandria, LA Seasonal Store Manager Oct 1996Mar 1998 Responsible for chains total operational performance; Arranged entire opening and closing of store. Contracted locksmiths, laborers, and inventory specialists. All hiring and training of all sales associates and staff; Maintained inventory, loss prevention, and all customer relations. Oversee activities directly related to marketing products or providing services.
Education
Peabody Magnet High School Alexandria, LA High School Diploma: College Preparatory
Southern University A&M College Baton Rouge, LA Field of Study:Business Administration
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Resume Details

This is a real resume for a Addiction Recovery Technician in Alexandria, Louisiana with experience working for such companies as Pathways, Red River Addictions Complex, Crossroads Regional Hospital. This is one of the hundreds of Addiction Recovery Technician resumes available on our site for free. Use these resumes as templates to get help creating the best Addiction Recovery Technician resume.

Previous Companies:

  • Pathways
  • Red River Addictions Complex
  • Crossroads Regional Hospital

Previous Job Positions:

  • Addiction Recovery Technician
  • Mental Health Technician
  • Psych Aide II
  • Central Supply Technician
  • Night Auditor

Schools:

  • Peabody Magnet High School
  • Southern University A&M College

Level of Education:

  • High School Diploma

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