Resort Management Group - Activities Associate Resume Example

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Jacob Jones
XXX XXXXXX XXXXXX XXXXX, New Bern, NC 28562
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Goal-driven student seeking a position in the medical field to achieve growth and experience.  Skilled in all Nurse Aide I responsibilities and experience with patients in the healthcare environment.
Skills
  • Customer and Personal Service
  • Active Listening
  • Social Perceptiveness
  • Speaking
  • Critical Thinking
  • Active Learning
  • Time Management
  • Troubleshooting
  • Science
  • Judgment and Decision Making
  • Computers and Electronics
Experience
Activities Associate Aug 2011Aug 2014 Resort Management Group New Bern, NC
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Contact vendors to resolve shipment problems or contact service depots to arrange for repairs.
  • Locate and notify customers of delinquent accounts by mail, or telephone to solicit payment.
  • Service, clean, or supply restrooms.
  • Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
  • Gather and empty trash.
  • Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Lead activities for guests who were visiting for the week.
  • Maintain indoor/outdoor pool safety and cleanliness.
  • Assist guests with directions or entertainment around the area.
  • Register knowledge and accountable for all money input and output.
Activities Associate Jun 2007Aug 2011 Wyndham Resort International New Bern, NC
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Contact vendors to resolve shipment problems or contact service depots to arrange for repairs.
  • Locate and notify customers of delinquent accounts by mail, or telephone to solicit payment.
  • Service, clean, or supply restrooms.
  • Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
  • Gather and empty trash.
  • Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Lead activities for guests visiting for the week.
  • Maintain indoor/outdoor pool safety and cleanliness.
  • Assist guests with directions or entertainment around the area.
  • Register knowledge and accountable for all money input and output.
Waitress Sep 2009Feb 2010 Mayflower Seafood Restaurant Winterville, NC
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Take orders from patrons for food or beverages.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Wipe tables or seats with dampened cloths or replace dirty tablecloths.
  • Serve food to customers when waiters or waitresses need assistance.
  • Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
  • Communicate with customers regarding orders, comments, and complaints.
Education
High School Diploma Jun 2009 West Craven High School Vanceboro, NC

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About this resume

Activities Associate FROM New Bern , North Carolina RESUME

This is a resume for a Activities Associate in New Bern, North Carolina with experience working for such companies as Resort Management Group and Wyndham Resort International. The grade for this resume is 0 and is one of hundreds of Activities Associate resumes available on our site for free. Use these resumes as templates to get help creating the best Activities Associate resume.

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School Attended
West Craven High School