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Mundo Creativo - Account Manager Resume Example

Raadlxena Tmiaomorso
XX XXXXX XX, Clifton, NJ 07014 XX XXXXX XX, 07014, Clifton NJ | XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic, with customer service experience. Bilingual and able to learn new tasks quickly. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • Sales and Marketing
  • English Language
  • Active Listening
  • Service Orientation
  • Active Learning
  • Monitoring
  • Foreign Language
Experience
Account Manager 05/2014 to 09/2015
Mundo Creativo Lima
  • Follow up on client's long and short term needs.
  • Present the agency's recommendations to the client.
  • Send and follow up on all production and media estimates. 
  • Attend meetings required by clients or agency.
  • Prepare, examine, or analyze accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
  • Maintain or examine the records of government agencies.
  • Establish tables of accounts and assign entries to proper accounts.
  • Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs.
  • Resolve customer complaints regarding sales and service.
  • Identify potential clients, using advertising campaigns, mailing lists, or personal contacts.
  • Contact prospective customers to determine customer needs, present information, or explain available services.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Interpreter 09/2013 to 12/2013
Interpretia Lima
  • Follow ethical codes that protect the confidentiality of information.
  • Translate messages simultaneously or consecutively into specified languages, orally, maintaining message content, context, and style as much as possible.
  • Compile terminology and information to be used in translations, including technical terms such as those for legal or medical material.
  • Refer to reference materials, such as dictionaries, lexicons, encyclopedias, and computerized terminology banks, as needed to ensure translation accuracy.
Customer Service Representative 08/2012 to 06/2013
Kintaro Lima
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
  • Receive and record patrons' dining reservations.
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
  • Order or requisition supplies and equipment for tables and serving stations.
  • Hear and resolve complaints from customers or the public.
  • Greet guests and seat them at tables or in waiting areas.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Answer telephone calls and respond to inquiries or transfer calls. Take and prepare to-go orders.
  • Operate cash registers to accept payments for food and beverages.
Sales Executive 08/2011 to 09/2012
Universal Travel Lima
  • Determine advertising medium to be used, and prepare sample advertisements within the selected medium for presentation to customers.
  • Examine passenger documentation to determine destinations and to assign boarding passes.
  • Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
  • Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
  • Prepare customer invoices and accept payment.
  • Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
  • Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
Education
Associate of Arts: Photography Aug 2015 Toulouse Lautrec - Lima
Commercial Aviation Apr 2012 CETPRO Columbia - Lima
High School Diploma: Dec 2008 Colegio Peruano Japonés La Victoria - Lima
Languages

Fluent in Spanish.

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Resume Details

This is a real resume for a Account Manager in Clifton, New Jersey with experience working for such companies as Mundo Creativo, Interpretia, Kintaro. This is one of the hundreds of Account Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Account Manager resume.

Previous Companies:

  • Mundo Creativo
  • Interpretia
  • Kintaro

Previous Job Positions:

  • Account Manager
  • Interpreter
  • Customer Service Representative
  • Sales Executive

Schools:

  • Toulouse Lautrec
  • CETPRO Columbia
  • Colegio Peruano Japonés La Victoria

Level of Education:

  • Associate of Arts
  • High School Diploma

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