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Intertek - Account Manager Resume Example

Victoria Ramirez
XX XXXXXXX XXXXX XXXX XX, Cortland, NY 13045
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary
Accomplished and energetic employee with a solid history of achievement in customer service.  Motivated leader with strong organizational and prioritization abilities.  Areas of expertise include account management, supervisory, and project management.
Skills
  • Personnel and Human Resources
  • Administration and Management
  • Service Orientation
  • Complex Problem Solving
  • Coordination
  • Customer and Personal Service
Experience
Account Manager Aug 2013Present Intertek Cortland, NY
  • Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
  • Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses and provide advice.
  • Resolve customer complaints regarding sales and operational service.
  • Determine price schedules and discount rates.
  • Active engagement with operations and internal management to identify selling opportunities, roll out new service initiatives, and ensuring service delivery expectations are met.
  • Provide vertical specific market intelligence.
Project Coordinator Jul 2011Aug 2013 Intertek Corland, NY
  • Provide verbal or written project status reports to project teams, management, and customers.
  • Update schedules, estimates, and forecasts for over 14 different laboratories.
  • Provide technical support for facility upgrades and scheduling conflicts.
  • Lead point of contact for project schedules and status for internal operations and to clients.
  • Built and maintained strong and exceptional customer relationships.
  • Executed timely solutions according to customer demands and needs.
  • Assisted with high priority scheduling requests.
  • Coordinated scheduling opportunities with various laboratory locations in the U.S.
  • Worked with clients and co-workers globally.
Administrative Supervisor Apr 2005Jul 2009 Intertek Cortland, NY
  • Reconcile over 1 million dollar in department revenue monthly.
  • Manage office staff by providing assistance and support to seventy plus technicians, including HR liaison.
  • Direct contact to clients, sales, engineering, and accounting.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Conduct research, compile data, and prepare papers for consideration and presentation by management.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping and payroll.
  • Provide various levels of training to department staff.
  • Direct report of administrative staff.
Education
Bachelor of Science : Business Management Mar 2014 University of Phoenix Phoenix, AZ
Associate of Science : Business May 2009 Tompkins Cortland Community College Dryden, NY
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Resume Details

This is a real resume for a Account Manager in Cortland, New York with experience working for such companies as Intertek. This is one of the hundreds of Account Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Account Manager resume.

Previous Companies:

  • Intertek

Previous Job Positions:

  • Account Manager
  • Project Coordinator
  • Administrative Supervisor

Schools:

  • University of Phoenix
  • Tompkins Cortland Community College

Level of Education:

  • Bachelor of Science
  • Associate of Science

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