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Pharma Logistics - Account Executive Resume Example

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Madison Rivera
XX XXXXX XXXX XXXXXX , Rochester , NY 14624
Home: XXXXXXXXXXXX - XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Goal-oriented Account Executive dedicated to high levels of customer satisfaction and meeting aggressive business goals. Motivated leader with strong organizational and prioritization abilities. Track record of achieving exceptional results in lead generation, account acquisition and customer retention.

Skills
  • Communications and Media
  • Sales and Marketing
  • Customer and Personal Service
  • Critical Thinking
  • Judgment and Decision Making
  • Complex Problem Solving
  • Time Management
  • Computers and Electronics
  • Quality Control Analysis
  • Troubleshooting
Experience
09/2007 to Present
Account Executive Pharma Logistics - Libertyville, IL

  • Provides superior service to multiple accounts in a multi-state territory, which allows project management abilities to be utilized
  • Exercises remotely and in a self-motivation capacity
  • Addressing any customer related issues that may arise before, during or after an on-site service
  • Maintaining customer relationships to expand upon current business and generate leads for referral business 
  • Travel within current territory to service accounts 
  • Prospect for new accounts through referrals, cold calls
  • Make sales presentations to a variety of audiences 
  • Profit and Loss Management 
  • Expense Management 
  • Weekly, Monthly Quarterly Planning
  • Efficient route planning 
  • Conduct Meetings with Decision Makers 
  • Website Training for End Users 
  • Daily Maintenance of CRM Software (Sales Logix) 
  • Keeping current on the competition; their sales strategies and tactics, website and service offerings 
  • Maintains complete working knowledge of the Reverse Distribution Industry, including: EPA policies and procedures
  • An understanding of pharmaceutical laws impacting the industry. The most pertinent being the laws concerning destruction of expired goods and transfer of ownership of controlled substances
  • Knowledge of all products and services available to pharmacies
  • Knowledge of product recalls, and the necessary action to maximize credit for customers
  • Independent research on any topic that is pertinent to our customers. 
  • Ensure that are time is managed efficiently with phone calls, pickups, and travel time. This includes at all times having an “event” planned for every customer within the region
05/1999 to 08/2006
Consultatove Sales/ISO Quality Auditor Sears Holdings Corp - Rochester, NY
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Maintained, re-stocked, and inventoried sales floor merchandise according to business specifications
  • Performed all procedures and work instruction according to ISO 9001 standards (ISO Certified Districts)
  • Operated with minimal supervision, led to problem solve with no demonstration
  • Demonstrated a commitment to quality work in all areas
  • Safety:Used appropriate security, maintenance and safety procedures to protect company and customer assets
  • Avoided accidents by recognizing potentially unsafe situations, and responding appropriately when accidents occurs
  • Applied appropriate use of personal protective equipment (i.e. back belt, safety glasses)
  • Attended weekly team meetings and address issues affecting sales and service
  • Trained in the Gaithersburg, MD Regional Center to assist the WNY District ISO (International Standards Organization) Quality Manager with quality audits
  • Completed audits of sale floor process, district management, in-home Sears technicians as well as A&E technicians within the Western NY district. 
Education
06/2007
Bachelor of Arts: African American Studies
University at Buffalo - Buffalo, NY
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Resume Details

This is a real resume for a Account Executive in Rochester, New York with experience working for such companies as Pharma Logistics, Sears Holdings Corp. This is one of the hundreds of Account Executive resumes available on our site for free. Use these resumes as templates to get help creating the best Account Executive resume.

Previous Companies:

  • Pharma Logistics
  • Sears Holdings Corp

Previous Job Positions:

  • Account Executive
  • Consultatove Sales
  • ISO Quality Auditor

Schools:

  • University at Buffalo

Level of Education:

  • Bachelor of Arts

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