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McKean County - 911 Telecommunicator Resume Example

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Sebastian Green
Professional Summary

Service-oriented social worker with at least 18 years in the childrens social service field. Ten years as the administrator of a small PA county Children and Youth Service agency. During that time, the state reviews of the agency found a few minor deficiencies that were corrected within 1 months time. Developed positive relationships with a majority of the community's child serving agencies, families, community members and CYS staff.


CYS Core Training for Caseworkers and Administrators Certified 911 Emergency Telecommunicator

Certified 911 Fire Dispatcher Certified 911 Police Dispatcher

Certified 911 Call Taker Certified 911 Emergency Management Dispatcher

Certified 911 Medical Dispatcher Certified Public Safety Telecommunicator I

911 Telecommunicator Aug 2007May 2014 McKean County Smethport, Pa
  • Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within a city.
  • Question callers to determine their locations, and the nature of their problems to determine type of response needed.
  • Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
  • Provide emergency medical instructions to callers.
  • Record details of calls, dispatches, and messages.
  • Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
  • Maintain access to, and security of, highly sensitive materials.
  • Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
  • Read and effectively interpret small-scale maps and information from a computer screen to determine locations and provide directions.
  • Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
  • Learn material and pass required tests for certification.
Cameron County Children & Youth Services Administrator Jan 1999Apr 2008 Cameron County Emporium, Pa
  • Responsible for all aspects of operating a county run, state mandated Children & Youth Service agency.
  • Develop a state mandated Needs Based Budget.
  • Plan and administer budgets for programs, equipment and support services.
  • Provide direct supervision and administrative leadership.
  • Investigate allegations of child abuse and/or neglect and respond accordingly.
  • Develop programs that address issues of child abuse and neglect.
  • Develop preventative programs to meet the needs of families that are at risk due to child abuse/neglect issues.
  • Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues or conducting a needs evaluation.
  • Establish and maintain relationships with other agencies and organizations in the community in order to meet community needs and to ensure that services are not duplicated.
  • Recruit, train and retain all agency employees.
  • Direct activities of professional staff members.
  • Recruit foster homes and potential adoptive homes.
  • Complete home studies of potential foster and adoptive homes.
  • Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
  • Speak to community groups to explain and interpret agency purposes, programs, and policies.
  • Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.
  • Constant dialog with my supervisors, the county commissioners, regarding all aspects of the agency.
Assistant CASSP Coordinator May 1994Jan 1999 CEM MH/MR Bradford, Pa
  • Plan, schedule and coordinate meetings with identified youth, their parents, schools, mental health providers, children and youth services, juvenile probation office, physicians and others, for children and adolescents who may be at risk due to mental health concerns.
  • Facilitate 400-500 CASSP meetings per year.
  • Recorded and disbursed recommendations from the CASSP team to all involved parties to ensure that appropriate services were implemented.
  • Promote collaboration and cooperation among agencies.
  • Promote cooperation and collaboration between parents, agencies and schools in planning and implementing effective and timely interventions.
  • Link children, adolescents and families with appropriate services to meet their needs.
Caseworker May 1991May 1994 Cameron County Emporium, Pa
  • Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.
  • Develop and review service plans in consultation with clients.
  • Obtain demographic information from identified families in order to identify the social, emotional, physical and economic issues impacting the child(ren) and families.
  • Provide protective and supportive services for abused or neglected youth.
  • Document case activities through investigations, records, case history, reports and correspondence according to policies and procedures.
  • Provide court testimony and documentation.
  • Link families with appropriate services to help meet their needs.
  • Identify community resources and encourage families to utilize such resources.
37 credit hours : Psychology May 2003 Chadwick University Birmingham, Al
55 credit hours : Psychology/Sociology May 1977 Jamestown Community College Jamestown, NY
High School Diploma : New York State Academic Regents Jun 1975 Jamestown High School Jamestown, NY
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Resume Details

This is a real resume for a 911 Telecommunicator in CANA, Virginia with experience working for such companies as Mckean County, Cameron County, Cem Mh. This is one of the hundreds of 911 Telecommunicator resumes available on our site for free. Use these resumes as templates to get help creating the best 911 Telecommunicator resume.

Previous Companies:

  • McKean County
  • Cameron County
  • CEM MH

Previous Job Positions:

  • 911 Telecommunicator
  • Cameron County Children & Youth Services Administrator
  • Assistant CASSP Coordinator
  • Caseworker


  • Chadwick University
  • Jamestown Community College
  • Jamestown High School

Level of Education:

  • 37 credit hours
  • 55 credit hours
  • High School Diploma

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