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City Of Silvis Police Department - 911 Emergency Dispatcher Resume Example

Elizabeth Richardson
XXXX XXXX XX, Rock Island, IL 61201
Professional Summary
I have been a dispatcher with various police departments since 1996.  I left the City of Moline in 2008 in order to stay home with my young children. I continued to do fill-in work as a police dispatcher for the City of Silvis, Il until 2014.
  • Customer and Personal Service
  • Service Orientation
  • Computers and Electronics
  • Judgment and Decision Making
  • Public Safety and Security
  • Clerical
  • Geography
  • Law and Government
911 Emergency Dispatcher Jan 2000Aug 2014 City of Silvis Police Department Silvis, IL
  • Worked as an on-call dispatcher from 2000-20014. I worked here in addition to full-time employment with the City of Moline from 2000-2003, and then again from 2008-2014.
  • Answer emergency and non-emergency calls to the police dept.
  • Assist walk-in customers to the police dept. 
  • Dispatch appropriate first responders, and other police and fire personnel to calls.
  • Enter confidential records into a database.
  • Record details of calls, dispatches, and messages.
Emergency Communications Dispatcher Feb 1999Jul 2008 City of Moline Moline, IL
  • Answer emergency and non-emergency calls for the Cities of Moline and East Moline, IL.
  • Dispatch police and fire personnel to appropriate calls.
  • Track location and times of first responders.
  • Provide information to the public from a wide range of questions. Conduct emergency medical dispatch over the phone.
  • Enter and keep confidential records. Was the  shift supervisor ( lead dispatcher) for last 6 years of employment.
  • Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
Emergency Communications Dispatcher Oct 1996Feb 1999 Rock Island County Sheriff's Dept. Rock Island, IL
  • Answer emergency and non-emergency calls to the sheriff's dept.
  • Provide customer service to walk-in traffic and to residents on the phone.  
  • Have a geographical knowledge of entire county.
  • Work alone a variety of shifts.
  • Dispatch police, fire and ambulance personnel.
  • Provide emergency medical dispatch over the phone.
  • Enter and keep a variety of  confidential records.
B.A.S : Law Enforcement Administration May 1992 Western Illinois University Macomb, IL
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Resume Details

This is a real resume for a 911 Emergency Dispatcher in Rock Island, Illinois with experience working for such companies as City Of Silvis Police Department, City Of Moline, Rock Island County Sheriffs Dept. This is one of the hundreds of 911 Emergency Dispatcher resumes available on our site for free. Use these resumes as templates to get help creating the best 911 Emergency Dispatcher resume.

Previous Companies:

  • City of Silvis Police Department
  • City of Moline
  • Rock Island County Sheriffs Dept

Previous Job Positions:

  • 911 Emergency Dispatcher
  • Emergency Communications Dispatcher


  • Western Illinois University

Level of Education:

  • B.A.S

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