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Goodwill Industries Of Houston - 3rd Key Resume Example

Aaliyah Griffin
Professional Summary

Dedicated Bi-Lingual individual with 12 years of experience with expertise in HR case management, customer service  and Payroll Services.  
Looking for a position in a fast growing company in the Houston area.

  • Respect for confidentiality of information
  • Customer and Personal Service
  • Time Management
  • Strong organizational skills
  • Active Listening
  • Service Orientation
  • Active Learning
  • Fluent in both English and Spanish
3rd Key May 2014Present Goodwill Industries of Houston Katy, TX
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
HR Clerk Apr 1999May 2010 JPMorgan Chase Houston, TX
  • Receive Retirement-Termination case assignments, review case notes and contact employee to verify and obtain additional information.
  • Complete, verify and process employee Retirement forms and documents for administration of benefits.
  • Evaluate qualifications or eligibility of applicant for a pension plan, retirement plan or COBRA insurance.
  • Compile statistical reports, statements and summaries related to benefits accounts, and submit them to appropriate department.
  • Verify and process employee direct deposit payroll forms, enter account information into system and file related forms and other documents.
  • Investigate and correct errors upon employee's request or according to bank records or bank reject reports.
  • Mailroom and copy services, sort and route incoming mail, and collect outgoing mail, using carts as necessary.
Receptionist Jan 1998Feb 1999 Precast Systems Brookshire, TX
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.
  • Calculate and prepare checks for utilities, taxes, and other payments.
Customer Service Representative Feb 1997Jan 1998 Giannie International Houston, TX
  • Deliver prepared sales talks, reading from scripts that describe credit card services.
  • Obtain customer information name, address, and payment method, and enter orders into computer system
  • Maintain records of contacts, accounts, and orders.
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Resume Details

This is a real resume for a 3rd Key in Katy, Texas with experience working for such companies as Goodwill Industries Of Houston, Jpmorgan Chase, Precast Systems. This is one of the hundreds of 3rd Key resumes available on our site for free. Use these resumes as templates to get help creating the best 3rd Key resume.

Previous Companies:

  • Goodwill Industries of Houston
  • JPMorgan Chase
  • Precast Systems

Previous Job Positions:

  • 3rd Key
  • HR Clerk
  • Receptionist
  • Customer Service Representative


  • GED

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