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IQOR - 1st Party Collector Resume Example

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Henry Hernandez
Professional Summary

Highly organized and independent; able to effectively coordinate tasks to accomplish projects with timeliness and creativity.  I'm 
able to explain information clearly, recognize worker,  inspire team member to achieve their potential while working toward common goals. I've grown to be  
Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.
1st Party Collector Aug 2014 - Jun 2015
IQOR Phoenix, Az
With 1st party collection i assist customers with delinquent accounts 6-30 days pass due ,Determine what type of agreements a customer is qualified for such as refinance or extensions or sometimes 2 payment updates anything to help the customers get back in good standing with the company. Update account address making sure we have all valid phone numbers POE and email as well as RFD. My main focus is to make sure customers have knowledge on account and to bring them current.
Customer Service Representative Nov 2013 - Mar 2014
Super Shuttle Tempe, Az
Book customers reservation that are traveling to or from the airport, also finish within 2-3 minutes. Get customers information such as address phone number credit card etc. Answer all of customer question and if needed  transfer calls to other departments. Later on i was able to take cares from angry customers or customers that were upset and i would resolve the issue. Had a really great time with traveling customers.
Sales Associate Jan 2012 - Aug 2013
Edan Wear Phoenix, Az
Help customers  with clothes shoes anything they needed help with i worked the cash register on a regular, made online orders packed and unpack ships weekly. Overall tend to the customers needs.  
Sales Feb 2011 - Jan 2012
SMC Phoenix, Az
Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services. Answer customers' questions about products, prices, availability, or credit terms. 
General Studies : Dec 2015 Rio Salado Tempe, Az
As of now i'm currently getting my general studies out of the way, into 2016 i will start to become a Paralegal.
High School Diploma: May 2011 Career Success El Marige, Az
While attending this school i became President of Student Council i joined the girls cheer leaders team as well as basket ball team it was a very successful year. Our school was a loving school we always gave back to the community.
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Resume Details

This is a real resume for a 1st Party Collector in Phoniex, Arizona with experience working for such companies as Iqor, Super Shuttle, Edan Wear. This is one of the hundreds of 1st Party Collector resumes available on our site for free. Use these resumes as templates to get help creating the best 1st Party Collector resume.

Previous Companies:

  • IQOR
  • Super Shuttle
  • Edan Wear

Previous Job Positions:

  • 1st Party Collector
  • Customer Service Representative
  • Sales Associate
  • Sales


  • Rio Salado
  • Career Success

Level of Education:

  • General Studies
  • High School Diploma

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